Frequently Asked Questions
Everything you need to know about your BLACKPINK official merchandise.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to BLINKs worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that limited edition drops and lightsticks may have specific return restrictions.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit for our official streetwear and tour merch.
Are the products official and authentic?
Absolutely. This is the official store for BLACKPINK. All items are 100% authentic YG Entertainment licensed merchandise.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital payment options depending on your region.